European Call Center Excellence

Your voice to customers across Europe - professional, multilingual, and scalable

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20+

Expert sales agents. Fluent in 4 languages. Driven by results.

2 500

New customers per month for our clients world wide

55 0000

Customer contacts per month

4 million

Euro increasing net profit for our clients in 2025

About

We believe in providing seamless, effective solutions that make our clients' lives easier. Our commitment to excellence and agility ensures we successfully meet evolving market demands

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Featured Services

B2B

We offer unparalleled cross-market intelligence to effectively target and engage decision-makers throughout the diverse European landscape.

B2C

Two decades of European market expertise allow us to make every call feel seamless

Retention

Turn Customers into Advocates. We enforce loyalty and reactivate relationships with strategic, high-impact calls that only take 2 minutes of your customer's time

Lead Gen

Pre-Call Qualification. Pre-Nurtured Leads. Premium Results

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Featured Projects

Customer Retention & Loyalty

Customer Reactivation Campaign for Mr Green (Swedish Gaming Company)

The Swedish gaming company Mr Green was experiencing a high churn rate among a specific customer group that had been inactive for over 90 days. The goal was to win back these dormant customers with personalized offers and re-establish their loyalty.
Our Swedish-speaking agents called customers with a tailored, friendly approach. The conversation focused on understanding why they had stopped playing, offering personalized bonuses based on their gaming history, and informing them about new, safer gambling features.

Result: The campaign successfully reactivated 18% of all dormant customers who were contacted. The reactivated customers proved to be 25% more loyal and generated a 15% increase in revenue within that segmented group over the following three months.

Market Research & Sales

Market Testing and Direct Sales in Sweden for Oatly

Before the oat milk giant Oatly launched its new line of vegan cream on the Swedish market, they needed genuine feedback from potential consumers. They also wanted to test a direct sales channel.
Our mission was twofold: 1) Call a large selection of Swedish households and conduct structured surveys about preferences for vegan cream. 2) Offer an exclusive taste test with the option to order directly via phone using a discount code in-store.
Result: We conducted over 5,000 calls and gathered valuable data that directly influenced Oatly's flavor profiles and marketing. The direct sales part of the campaign also resulted in over 1,200 direct orders instores around Sweden, exceeding expectations by 75% and proving a strong market demand for the product.

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Get in Touch

Whether you're looking to generate high-quality leads, boost customer retention, or provide seamless multilingual support, we're here to help. Let's start a conversation about how we can drive growth for your business.